OPERATING SYSTEM ---- <>
Matching:
I. .xls A.
Access database
I. platform A. picture that represents an
object such as a software application
I. tracks A. another term meaning to
“open” a file
I. root directory A. a collection of related pieces of
information stored together as a single unit
I. file name A. identifies which application
should be used to read the file
1.
All of the following are tasks performed by the
operating system EXCEPT:
A.
managing hardware on the computer.
B.
controlling the way application programs work with the
CPU.
C.
performing housekeeping tasks like file compression and
disk defragmentation.
D.
providing an interface for users to interact with the
computer.
Answer: C Reference: System Software Basics Difficulty: Moderate
2.
All of the following are operating system
categories EXCEPT:
A.
real-time.
B.
single-user, single-task.
C.
single-user, multitask.
D.
virtual.
Answer: D Reference: Operating System
Categories Difficulty: Easy
3.
The ____________ is like a traffic cop that
coordinates the flow of data and information through the computer system and
provides a way for the user to interact with the computer.
A.
CPU
B.
operating system
C.
utility program
D.
RAM
Answer: B Reference: What the Operating System Does Difficulty: Easy
4.
Digital storage oscilloscopes, Mars Exploration
Rovers and the Mars Reconnaissance Orbiter require a ____________ operating
system.
A.
real-time
B.
single-user, single-task
C.
single-user, multitask
D.
multiuser
Answer: A Reference: Real-Time Operating
Systems Difficulty: Moderate
5.
A real-time operating system, as defined in the
text, is most likely to be used for:
A.
desktop and laptop PCs.
B.
cell phones and PDAs.
C.
supercomputers.
D.
fuel-injection systems in car engines.
Answer: D Reference: Real-Time
Operating Systems Difficulty: Moderate
6.
Which one of the following statements is TRUE?
A.
Single-user operating systems are commonly used in
robotics.
B.
Windows and Macintosh operating systems are the most
commonly used single-user multitask operating systems.
C.
Supercomputers use single-user multitask operating
systems.
D.
Single-user multitask operating systems are also known
as network operating systems.
Answer: B Reference: Operating System
Categories Difficulty: Challenging
7.
The MS-DOS operating system is a:
A.
graphical user interface, single-task operating system.
B.
“user-friendly” multitask operating system.
C.
command-driven interface, single-task operating system.
D.
graphical user interface that executes in real-time.
Answer: C Reference: Single-User Operating
Systems Difficulty: Moderate
8.
All of the following are examples of multiuser operating
systems EXCEPT:
A.
Novell
Netware .
B.
Symbian.
C.
Windows Server 2003.
D.
UNIX.
Answer: B Reference: Multiuser Operating
Systems Difficulty: Moderate
9.
Linux is a(n) ____________ operating system.
A.
Windows
B.
Microsoft
C.
open-source
D.
Mac
Answer: C Reference: Linux Difficulty: Moderate
10.
The ____________ operating system does NOT have a
graphical user interface.
A.
Windows XP
B.
MS-DOS
C.
Windows CE
D.
Mac OS
Answer: B Reference: Single-User Operating
Systems Difficulty: Moderate
11.
The operating system does all of the following
EXCEPT:
A.
provide a way for the user to interact with the
computer.
B.
manage the central processing unit (CPU).
C.
manage memory and storage.
D.
enable users to perform a specific task such as
document editing.
Answer: D Reference: What the Operating System
Does Difficulty: Moderate
12.
During the boot process, the ____________ looks for
the system files.
A.
CD
B.
BIOS
C.
CPU
D.
DVD
Answer: B Reference: The Boot Process: Starting
Your Computer Difficulty: Easy
13.
____________ are lists of commands that appear on
the screen.
A.
GUIs
B.
Icons
C.
Menus
D.
Windows
Answer: C Reference: The User Interface Difficulty: Easy
14.
____________ is the ability of an operating system
to control the activities of multiple programs at the same time.
A.
Multitasking
B.
Streamlining
C.
Multiuser
D.
Simulcasting
Answer: A Reference: Processor Management Difficulty: Easy
15.
The unique signal, generated by a device, that
tells the operating system that it is in need of immediate attention is called
an:
A.
action.
B.
event.
C.
interrupt.
D.
activity.
Answer: C Reference: Processor Management Difficulty: Challenging
16.
The operating system controls access to the
processor by assigning a(n) ____________ to each task requiring the processor’s
attention.
A.
CPU
B.
slice of time
C.
stack
D.
event
Answer: B Reference: Processor Management Difficulty: Challenging
17.
The blocks of code, included in the operating
system, that software applications interact with are known as:
A.
application programming interfaces (APIs).
B.
complimentary metal-oxide conductors (CMOS).
C.
device drivers.
D.
bootstrap loaders.
Answer: A Reference: Software Application
Coordination Difficulty: Moderate
18.
MS-DOS is a ____________ operating system.
A.
point-and-click
B.
user-friendly
C.
command-driven
D.
Mac
Answer: C Reference: Single-User Operating
System Difficulty: Moderate
19.
An interrupt handler is a(n):
A.
location in memory that keeps track of recently
generated interrupts.
B.
peripheral device.
C.
utility program.
D.
special numeric code that indicates the priority of a
request.
Answer: D Reference: Processor Management Difficulty: Challenging
20.
A spooler is a(n):
A.
location in memory that maintains the contents of a
document until it prints out.
B.
print job.
C.
program that coordinates the print jobs that are
waiting to print.
D.
message sent from the printer to the operating system
when a print job is completed.
Answer: C Reference: Processor Management Difficulty: Challenging
21.
Virtual memory is typically located:
A.
on a floppy disk.
B.
in the CPU.
C.
in a flash card.
D.
on the hard drive.
Answer: D Reference: Memory and Storage
Management Difficulty: Easy
22.
The purpose of a swap (or page) file is to:
A.
maintain pages of documents that are being spooled to
the printer.
B.
hold a program’s data or instructions in virtual memory
when it can’t fit in RAM.
C.
prevent thrashing in a multitasking environment.
D.
allow multiple print jobs to print their pages out
simultaneously.
Answer: B Reference: Memory and Storage
Management Difficulty: Moderate
23.
The definition of thrashing is:
A.
swapping data between virtual memory and RAM too
frequently.
B.
insufficient hard disk space.
C.
too many processors being managed by the operating
system.
D.
inaccurate information stored in the registry.
Answer: A Reference: Memory and Storage
Management Difficulty: Moderate
24.
All of the following are TRUE of Safe Mode EXCEPT:
A.
Safe Mode is a special diagnostic mode.
B.
Safe Mode loads all nonessential icons.
C.
Safe Mode allows users to troubleshoot errors.
D.
Safe Mode loads only the most essential devices.
Answer: B Reference: Handling Errors in the
Boot Process Difficulty: Moderate
25.
Verification of a login name and password is known
as:
A.
configuration.
B.
accessibility.
C.
authentication.
D.
logging in.
Answer: C Reference: Configurations and
Customizations Difficulty: Moderate
26.
The combination of the operating system and the
processor is referred to as the computer’s:
A.
CPU.
B.
platform.
C.
BIOS.
D.
CMOS.
Answer: B Reference: Desktop Operating Systems Difficulty: Easy
27.
The following message generally means:
A.
B.
A.
a nonsystem floppy has been left in the floppy disk
drive.
B.
the CD drive is not functioning.
C.
the BIOS is corrupted.
D.
there is a problem loading a device.
Answer: A Reference: Handling Errors in the
Boot Process Difficulty: Moderate
28.
Which of the following is the correct sequence of
actions that takes place during the boot-up process?
A.
Load operating system à Activate BIOS à
Perform POST à
Check configuration settings
B.
Activate BIOS à Perform POST à
Load operating system à Check configuration settings
C.
Perform POST à Load operating system à
Activate BIOS à
Check configuration settings
D.
Activate BIOS à Check configuration
settings à
Perform POST à
Load operating system
Answer: B Reference: The Boot Process: Starting
Your Computers Difficulty: Challenging
29.
All of the following are steps involved in the boot
process EXCEPT:
A.
load the operating system into RAM.
B.
the power-on self-test.
C.
activate the basic input/output system (BIOS).
D.
load application programs.
Answer: D Reference: The Boot Process: Starting
Your Computers Difficulty: Easy
30.
The ____________, stored on a ROM chip, is
responsible for loading the operating system from its permanent location on the
hard drive into RAM.
A.
BIOS
B.
API
C.
device driver
D.
supervisor program
Answer: A Reference: Step 1: Activating BIOS Difficulty: Moderate
31.
The basic input/output system (BIOS) is stored in:
A.
RAM.
B.
ROM.
C.
the CPU.
D.
the hard drive.
Answer: B Reference: Step 1: Activating BIOS Difficulty: Easy
32.
Ensuring that the essential peripheral devices are
attached and operational is the ____________ process.
A.
configuration
B.
CMOS
C.
POST
D.
ROM
Answer: C Reference: Step 2:
Performing the Power-On Self-Test Difficulty: Easy
33.
The memory resident portion of the operating system
is called the:
A.
registry.
B.
API.
C.
CMOS.
D.
kernel.
Answer: D Reference: Step 3: Loading the
Operating System Difficulty: Easy
34.
Which of the following does NOT occur during the
power-on self-test (POST)?
A.
The ScanDisk utility begins to run.
B.
The video card and video memory are tested.
C.
The BIOS identification process occurs.
D.
Memory chips are checked to ensure they are working
properly.
Answer: A Reference: Step 2: Performing the
Power-On Self-Test Difficulty: Moderate
35.
All of the following are TRUE regarding virtual
memory EXCEPT:
A.
any amount of RAM can be allocated to virtual memory.
B.
the setting for the amount of hard drive space to
allocate to virtual memory can be manually changed.
C.
this temporary storage is called the swap file (or page
file).
D.
virtual memory is physical space on the hard drive.
Answer: A Reference: Memory and Storage
Management Difficulty: Moderate
36.
The operating system allows users to organize the
computer’s contents in a hierarchical structure of directories that include all
of the following EXCEPT:
A.
files.
B.
folders.
C.
drives.
D.
systems.
Answer: D Reference: Organizing Your Computer:
File Management Difficulty: Easy
37.
All of the following statements concerning windows
are true EXCEPT:
A.
windows are an example of a command-driven environment.
B.
windows can be resized and repositioned on the desktop.
C.
more than one window can be open at a time.
D.
toolbars and scrollbars are features of windows.
Answer: A Reference: The Desktop and Window
Features Difficulty: Easy
38.
All of the following statements concerning files
are true EXCEPT:
A.
A file is a collection of related pieces of information
stored together for easy reference.
B.
Files can be generated from an application.
C.
Files are stored in RAM.
D.
Files should be organized in folders.
Answer: C Reference: Organizing Your Files Difficulty: Moderate
39.
Using Windows Explorer, a plus (+) sign in front of
a folder indicates:
A.
an open folder.
B.
the folder contains subfolders.
C.
a text file.
D.
a graphics file.
Answer: B Reference: Organizing Your Files Difficulty: Moderate
40.
In Windows XP, if you want to see the file size and
modified dates of all files in a folder, the best viewing option is the
__________ view.
A.
List
B.
Thumbnails
C.
Details
D.
Icon
Answer: C Reference: Viewing and Sorting Files
and Folders Difficulty: Moderate
41.
In Windows XP, an especially good way to display folders
containing picture files is the __________ view.
A.
List
B.
Thumbnails
C.
Details
D.
Icon
Answer: B Reference: Viewing and Sorting Files
and Folders Difficulty: Easy
42.
Which of the following statements is FALSE
concerning file names?
A.
Files may share the same name or the same extension but
not both.
B.
The file extension comes before the dot (.) followed by
the file name.
C.
Every file in the same folder must have a unique name.
D.
File extension is another name for file type.
Answer: B Reference: Naming Files Difficulty: Easy
43.
Which of the following characters CANNOT be used in
a file name when using the Windows XP operating system?
A.
Hyphen (-)
B.
Underscore (_)
C.
Colon
(:)
D.
“At” symbol (@)
Answer: C Reference: Naming Files Difficulty: Moderate
44.
If you select a file on your PC hard drive and
press the Delete key, it will be:
A.
permanently removed from the system.
B.
removed from the system, but it can be recovered using
special utility programs.
C.
placed on a backup floppy disk or CD.
D.
sent to the Recycle Bin folder.
Answer: D Reference: Working with Files Difficulty: Easy
45.
What happens when a file is emptied from the
Recycle Bin?
A.
It is moved to RAM.
B.
Its reference is removed, but the file remains until
overwritten.
C.
It is compressed.
D.
It is copied to a storage device.
Answer: B Reference: Bits and Bytes: Need to
Recover a Deleted… Difficulty: Moderate
46.
Add/Remove Programs and Display are found in:
A.
System Restore.
B.
Task Manager.
C.
Control Panel.
D.
Task Scheduler.
Answer: C Reference: Utility Programs Difficulty: Challenging
47.
All of the following are included in the file path
EXCEPT:
A.
the drive.
B.
all folders and subfolders.
C.
the file name.
D.
the file view.
Answer: D Reference: Naming Files Difficulty: Easy
48.
The ____________ collects scattered pieces of files
on the hard disk and rearranges them sequentially on the hard drive.
A.
ScanDisk utility
B.
disk defragmenter
C.
disk cleanup program
D.
file compression utility
Answer: B Reference: Dig Deeper: Hard Disk
Defragmenter Utilities Work Difficulty: Moderate
49.
FAT and NTFS are:
A.
file management utility programs.
B.
part of the boot process.
C.
programs for managing and scheduling tasks on the
system.
D.
file systems.
Answer: D Reference: Dig Deeper: How Disk
Defragmenter Utilities Work Difficulty: Challenging
50.
To restore your Windows XP computer to the state it
was in on a previous date, you can use the ____________ utility.
A.
System Restore
B.
Task Manager
C.
Defragment
D.
Backup
Answer: A Reference: System Restore and Backup
Utilities Difficulty: Easy
Fill in the Blank:
51.
The ____________ is the feature of the program that
allows the user to communicate with the computer system.
Answer: user interface Reference:
System Software Basics Difficulty: Moderate
52.
____________ is an open-source operating system
based on UNIX and designed for use on personal computers.
Answer: Linux Reference:
Linux Difficulty: Moderate
53.
GNOME is a graphical user interface, used by the
____________ operating system.
Answer: Linux Reference:
The User Interface Difficulty: Moderate
54.
Windows 2003/XP, Mac OS X, and Linux are examples
of the ____________ category of operating system.
Answer: single-user, multitask Reference: Operating Systems Categories Difficulty: Moderate
55.
After the system files are loaded into RAM, the
____________, the essential component of the operating system is loaded and
remains in RAM the entire time the computer is powered on.
Answer: kernel (or supervisor program) Reference: Step 3: Loading the
Operating System Difficulty:
Challenging
56.
The ____________ contains all the different
configurations (settings) used by the operating system and by other applications.
Answer: registry Reference: Step4:
Checking Further Configurations and Customizations Difficulty: Moderate
57.
The verification of your login name and password at
the end of the boot process is called ____________.
Answer: authentication Reference:
Step4: Checking Further Configurations and Customizations Difficulty: Easy
58.
____________ refers to the actual lines of
instructional code that make the program work.
Answer: Source code Reference:
Trends in IT: Emerging Technologies… Difficulty: Challenging
59.
When the operating system processes a task assigned
a higher priority before processing a task with a lower priority this is called
____________.
Answer: preemptive multitasking Reference:
Processor Management Difficulty: Challenging
60.
If a printer is in use, the operating system puts a
print request in a temporary storage area of RAM called the ____________.
Answer: buffer Reference:
Processor Management Difficulty: Moderate
61.
A(n) ____________ is when a user restarts the
system after it is already on.
Answer: warm boot Reference: Bits and Bytes: What’s the
Difference Difficulty: Easy
62.
The process of optimizing RAM storage by borrowing
hard drive space is called ____________.
Answer: virtual memory Reference:
Memory Storage and Management Difficulty: Challenging
63.
Devices attached to a computer come with a special
program called a(n) ____________.
Answer: device driver Reference:
Hardware and Peripheral Device Management Difficulty: Moderate
64.
After installing a device driver, if the system
becomes unstable or crashes, Windows XP has a(n) ____________ feature that
reinstalls the old driver.
Answer: Roll Back Driver Reference:
Hardware and Peripheral Device Management Difficulty: Challenging
65.
The ____________ is the part of the file
identification that follows the dot (.).
Answer: extension (or file type) Reference: Naming Files Difficulty: Easy
66.
C:\My
Documents\Spring 2006\TechNotes is a(n)
____________.
Answer: file path Reference: Working with Files Difficulty: Easy
67.
The ____________ is a special kind of memory that
uses almost no power and contains information about the system’s memory, types
of disks, and other essential input/output hardware components.
Answer: CMOS Reference: Step
2: Performing the Power-On Self-Test Difficulty: Challenging
68.
____________
appear at the side or bottom of the screen to control what part of the window
is displayed.
Answer: Scrollbars Reference: The Desktop and Windows Features Difficulty: Easy
69.
The most recent version of the Mac operating system
(Mac OS X 10.4 Tiger) is based on ____________.
Answer: UNIX Reference:
Mac OS Difficulty: Challenging
70.
The ____________ utility can be used to easily
remove temporary Internet files from the hard disk.
Answer: Disk Cleanup Reference:
System Maintenance Utilities Difficulty: Moderate
71.
Error-checking, once known as ScanDisk, finds
____________, or physical errors on the disk, and helps prevent the operating
system from using these areas in the future.
Answer: bad sectors Reference: System Maintenance Utilities Difficulty:
Moderate
72.
____________ is a tool included in Windows XP that
gathers information about the computer when there is a program error and
automatically creates a text log file.
Answer: Dr. Watson
for Windows Reference: System Maintenance Utilities Difficulty: Challenging
73.
____________ is a file system, supported by Windows
XP, that supports larger hard drives and larger file sizes that the FAT.
Answer: NTFS Reference: Dig
Deeper: How Disk Defragmenter Utilities Work Difficulty: Easy
74.
The concentric circles on hard disks are called ____________.
Answer: tracks Reference: Dig
Deeper: How Disk Defragmenter Utilities Work Difficulty: Easy
75.
Every time you start your computer, or when a new
application or driver is installed, Windows XP automatically creates a snapshot
of your entire system’s settings called a(n) ____________.
Answer: restore point Reference: System Restore and Backup Utilities Difficulty:
Moderate
True and False:
76.
The queue
is where prints jobs are placed while waiting to be processed.
Answer: True Reference:
Processor Management Difficulty: Easy
77.
A network requires a multiuser operating system.
Answer: True Reference:
Multiuser Operating Systems Difficulty: Easy
78.
A graphical user interface (GUI) uses windows,
menus, and commands.
Answer: False (icons) Reference: The User Interface Difficulty: Moderate
79.
Most application software is platform-dependent.
Answer: True Reference:
Desktop Operating Systems Difficulty: Moderate
80.
In 1984, Windows became the first operating system
to incorporate a Graphical User Interface (GUI).
Answer: False (Mac OS) Reference:
Mac OS Difficulty: Easy
81.
The stack
is a special numerical code that prioritizes requests to the CPU.
Answer: False (interrupt handler) Reference:
Processor Management Difficulty: Challenging
82.
The condition of excessive paging, which eventually
slows down the computer system, is known as swapping.
Answer: False (thrashing) Reference:
Processor Management Difficulty: Moderate
83.
The swap file is also known as the page file.
Answer: True Reference:
Memory and Storage Management Difficulty: Easy
84.
The devices whose drivers are included in Windows
are called Plug and Play (PnP).
Answer: True Reference: Hardware
and Peripheral Device Management Difficulty: Easy
85.
The main files of the operating system are known as
the system files.
Answer: True Reference:
Step 3: Loading the Operating System Difficulty: Easy
86.
Files stored on the same device or folder can share
both the same name and the same extension.
Answer: False Reference:
Naming Files Difficulty: Easy
87.
APIs are small applications, incorporated into the
operating system, that perform special functions, such as manage system
resources or improve efficiency.
Answer: False (Utility programs) Reference:
Utility Programs Difficulty: Moderate
88.
Disk Defragmenter is a Windows utility that cleans
unnecessary files from your hard drive.
Answer: False (Disk Cleanup) Reference:
System Maintenance Utilities Difficulty: Moderate
89.
In Windows XP, the additional information displayed
when you place your cursor over a file icon is known as a dialog box.
Answer: False (ScreenTip) Reference:
Viewing and Sorting Files and Folders Difficulty: Moderate
Matching:
90.
Match the following operating systems with their
characteristic features:
I. Lynx A. open source
II. Palm
OS B. used in personal
digital assistants
III. Mac
OS C. network operating
system
IV. Linux D. primarily for Apple
computers
V. Novell
Netware E. real-time operating system
Answer: E, B, D, A, C Reference: Operating System Categories Difficulty:
Challenging
91.
Match the following file extensions with their
application types:
II. .doc B. compressed file
III. .htm C. Word document
IV. .zip D. Excel file
V. .mdb E. Web page
Answer: D, C, E, B, A Reference: Figure 5.20 Filename Extensions Difficulty: Easy
92.
Match the following acronyms with their
descriptions:
I. NTFS A.
command-driven PC operating system
II. API B.
user interface involving windows and icons
III. DOS C.
system for managing and organizing files on disk
IV. GIF D.
file format for representing graphical information
V. GUI E.
blocks of program code for performing common functions
Answer: C, E, A, D, B Reference: Multiple locations in
chapter Difficulty: Moderate
93.
Match the following terms with their definitions:
II. menu B.
a list of commands that appear on a screen
III. icon C.
a special location in RAM
IV. window D.
combination of a computer’s operating system and processor
V. stack E.
rectangular box displayed on a screen that contains programs
Answer: D, B, A, E, C Reference: Multiple locations in
chapter Difficulty: Moderate
94.
Match the following acronyms with their
definitions:
I. OS A.
a type of file system
II. ROM B.
system software
III. CMOS C.
a type of display
IV. LCD D.
complementary metal-oxide semiconductor
V. FAT E.
a type of memory
Answer: B, E, D, C, A Reference: Multiple locations in
chapter Difficulty: Easy
95.
Match the following terms with their definitions:
II. sectors B.
smallest segment within a sector
III. cluster C.
pie-shaped wedges on a hard drive
IV. write D.
another term meaning to “save” a file
V. read E. concentric circles on
a hard drive
Answer: E, C, B, D, A Reference: Dig Deeper: How Disk
Defragmenter Difficulty: Moderate
96.
Match the following utility programs with their
functions:
I. File compression A. removes redundancies in a file to reduce the size
II. Task Manager B.
removes unnecessary files from the hard drive
III. System Restore C. enables users to check on a
program or exit a nonresponding program
IV. Error-checking D.
allows users to restore system settings back to a specific date
V. Disk Cleanup E. once known as ScanDisk,
it checks for lost files and fragments
Answer: A, C, D, E, B Reference: Utility Programs Difficulty:
Moderate
97.
Match the following terms with their definitions:
I. Recycle Bin A.
also known as the “file extension”
II. .rtf B.
a file format that can be read by any word processing program
III. “/”,
“:”, “\” C. a folder on
the desktop where files deleted from the hard drive reside
IV. file type D.
helps users manage files and folders
V. Windows Explorer E. path separators
Answer: C, B, E, A, D Reference: Dig Deeper: How Disk
Defragmenter… Difficulty: Moderate
98.
Match the following views with their definitions:
I. Tiles A.
displays files and folders as very small icons with file names
II. Details B.
displays files and folders as small icons with no other information beside the file
name
III. Icon C.
displays files and folders in list form, which can be sorted by column headings
IV. Thumbnails D.
displays the contents of folders as small images
V. List E. displays files and
folders as icons in list form and includes filename,
application, and size
application, and size
Answer: E, C, B, D, A Reference: Viewing and Sorting Files
and Folders Difficulty: Challenging
99.
Match the following terms with their definitions:
II. folder B.
a collection of files
III. file C.
a storage device represented by a letter
IV. file management D.
the top of the filing structure of the computer system
V. drive E.
provides organizational structure to the computer’s contents
Answer: D, B, A, E, C Reference: Organizing Your Files Difficulty: Moderate
100. Match
the following terms with their definitions:
II. dot (.) B.
separates the filename from the file extension
III. file extension C.
folders within the primary folder
IV. file path D.
the name assigned to a file when it is saved
V. subfolders E.
identifies the exact location of a file
Answer: D, B, A, E, C Reference: Naming Files Difficulty:
Moderate
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